At M/I Homes, we take our customers’ feedback, concerns, and questions to heart. One thing we know is important to our homeowners is that their new home and community are welcoming and tidy when they take a tour or check in on progress. Read on about our commitment to clean and professional construction sites.

Clean Means We Care

We know that earning your trust means that you need to see what we promise in action. In a community, on a jobsite, inside a house, delivering a home, in and around the sales center, or on our team’s personal appearances—clean is what we want the customer to see and experience, every day, all the time.

Our Construction Managers, New Home Consultants, Design Managers, and all others you’ll get to meet are held to standards of pristine and precise work that results in the best experience for you.

Cleanliness is part of how we earn your trust. When you come out and visit one of our new home communities, you will experience professionalism, accuracy, and quality in more ways than in just our construction. We understand that to you, clean is so much more than just the absence of dirt.

Nothing less than clean is acceptable to us. We want you and your family to feel safe, healthy, and positive throughout the entirety of building your new home with us.

When you observe each M/I team member you encounter working in a clean environment and not settling for anything less, you get to experience the culture that is the guiding light of everything that we do. Both setting and then meeting your expectations means that nothing we do is complete until it is clean. We want to treat you right, so we keep your new home clean, from foundation to rooftop, start to finish.



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Bruce Borden

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Bruce has been with M/I Homes for over 20 years, has been the National Customer Experience Manager for over 10 years, and has been in the home building industry for over 30 years. Happily married and a proud father, Bruce enjoys outdoor activities and home improvement projects, and has never met someone he didn't like.