Firstly, our M/I home experience is what we genuinely call second to none and what initially drew us to M/I Homes, Worthington were the semi-custom options offered and also the many standard features. Now that our home is completed and we're settling in, our overall expectations were pleasingly surpassed.
From our very first visit to Worthington and the warm greeting from the sales counselor to where we are now, all settled in, we could not be happier! The sales counselor's overall knowledge of every model, elevation and site was impressive, as was her always making time for all of our questions and concerns, taking our calls (even when it was a misdial on my part, and she, on vacation, still asked if I needed anything.)
Our construction managers consistent professionalism and communication was very much appreciated. The things we needed sorting out, he was on them promptly and followed up afterwards to make sure everything was okay.
Our one month inspection by the warranty team went superbly, and her attention and time and knowledge of the homes were greatly appreciated.
Finally, before our search for our home ended with M/I, we visited many communities and we can say with the utmost sincerity that we made the best choice and as first time new homeowners, we weren't sure what the process entailed and with the sales counselor guiding us along the way, the process was a very good one from start to finish.
Thank you for the opportunity to express our gratitude.