Posted by Bruce Borden in Home Buying

We offer the best warranty in the business, and our Home Builder’s Limited Warranty is effective for years after the closing.

The number of years covered in our homes’ transferable warranty is different in each state, as required by law.

You can find your state’s warranty at the end of the Customer Care Program inside the M/I Homes Customer Care Manual.

This warranty addresses construction defects in either labor or material.

Certain telltale signs could reveal the presence of a warrantable condition without you even knowing. You might see a symptom and not realize it is a warranty item until it is too late, or your warranty has expired.

It is better to contact us and discover there is nothing to worry about than not contact us and wish that you had.

If you see this, contact us, in writing, right away:

  • Water stains on ceiling
  • Gurgling toilets and slow drains
  • Large stucco cracks
  • Discoloration on baseboards/seams splitting near exterior walls
  • Wood floor discoloration or surface changes
  • Standing or pooling water on your property for more than 72 hours without additional rain or irrigation running
  • Unexplained water staining or water damage
  • Concrete cracks with displacement
  • Major sheetrock cracks
  • Mold on ceilings and walls
  • Condensation on AC supply grills

At M/I Homes we care about you and your home, and we stand by our construction. Contact us any time with questions!


Bruce Borden


Bruce has been with M/I Homes for over 20 years, has been the National Customer Experience Manager for over 10 years, and has been in the home building industry for over 30 years. Happily married and a proud father, Bruce enjoys outdoor activities and home improvement projects, and has never met someone he didn't like.

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