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The M/I Warranty Commitment

When you build a better home, it’s easy to stand behind your work. And we do both. No one in the industry has a more comprehensive warranty package than we do. It’s exactly what our co-founder, Irving Schottenstein, had in mind when he told us to “always treat the customer right.”

Front Exterior

1-Year Workmanship and Material Warranty*

For one full year we guarantee your home free from all construction workmanship and material defects.


2-Year Delivery System Warranty*

If any construction defects appear in plumbing, electric, heating, and air condition systems, we will make it right.


10-Year Habitability Warranty*

If during your first 10 years of ownership a construction defect is discovered that doesn’t meet the performance guidelines, rendering your home unfit and unsafe to inhabit, M/I Homes will make necessary corrections.

Pinnacle Welcome

10-Year Transferable Structural Warranty*

This coverage against structural deficiencies gives our homeowners real peace of mind. And, if you decide to sell, it’s transferable to the new owners.


Manufacturers’ Warranties

We only put quality components in your home: brand names you know and trust. You get the benefits of all the coverage that comes with them.

*What’s covered?

Warranties are provided through M/I Homes and product manufacturers. Your Customer Care Manual will explain what items in your home are warranted and the extent and duration of the coverage.

Load-Bearing Components

The Structural Warranty covers Load-Bearing Components of your new home. This includes roof and floor framing members, bearing walls, and foundation systems.


All appliances, including refrigerators, ranges, dishwashers, garbage disposals, and HVAC systems, are covered by the respective manufacturer's warranties.

More questions?

Your Customer Care Manual will explain in detail what items in your home are warranted and the extent and duration of the coverage.

Questions or concerns? Submit a warranty issue to our team.

Submit a warranty claim