1-Year Customer Care Coverage
For the first year, your new home is covered ceiling to floor and wall to wall. If anything isn’t functioning the way it should, we’ll fix it.
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When you build a better home, it’s easy to stand behind your work. And we do both. No one in the industry has a more comprehensive warranty package than we do. It’s exactly what our co-founder, Irving Schottenstein, had in mind when he told us to “always treat the customer right.”
For the first year, your new home is covered ceiling to floor and wall to wall. If anything isn’t functioning the way it should, we’ll fix it.
This coverage against structural deficiencies gives our homeowners real peace of mind. And, if you decide to sell, it’s transferable to the new owners.
We only put quality components in your home: brand names you know and trust. You get the benefits of all the coverage that comes with them.
Warranties are provided through M/I Homes and product manufacturers. Your Customer Care Manual will explain what items in your home are warranted and the extent and duration of the coverage.
The Structural Warranty covers Load-Bearing Components of your new home. This includes roof and floor framing members, bearing walls, and foundation systems.
All appliances, including refrigerators, ranges, dishwashers, garbage disposals, and HVAC systems, are covered by the respective manufacturer's warranties.
Your Customer Care Manual will explain in detail what items in your home are warranted and the extent and duration of the coverage.