Customer Care and Warranty Information

In case of an emergency after business hours, please refer to the listed emergency numbers you were provided for Electric, Plumbing, Heating/Air Conditioning, etc.

For all other concerns about how your home is functioning, questions about warranty coverage, or requests for non-emergency service, we will contact you within 5 days.

A sample warranty manual is available in advance of home purchase (alternative version for Texas customers).

Customer Care and Warranty Information
Service Location
Service Request Type

Chicago Customer Care


2135 City Gate Ln
Ste 620
Naperville, IL 60563


By Appointment Only