10-Year Transferrable Structural Warranty
This warranty includes coverage against structural deficiencies. And, if you decide to sell, it’s transferable to the new owners.
M/I Homes’ Warranty Commitment
When you build a better home, it’s easy to stand behind your work. And we do both. Our commitment to quality means we offer the most comprehensive warranty package in the industry, giving you peace of mind and confidence in your investment.
One-Year Customer Care Coverage
During the first year living in your new home, we will evaluate and remedy minor problems in your home that might not otherwise be covered by a warranty.
Manufacturers’ Warranty Coverage
We only put quality components in your home: brand names you know and trust. You get the benefits of all the coverage that comes with them!
M/I Homes’ Warranty and Team
Our commitment to you extends far beyond the construction of your new home. We know that purchasing a home is one of the most significant investments you’ll ever make, which is why we’re dedicated to ensuring that this experience is as smooth and enjoyable as possible—from the people you work with throughout the process to the warranty on your new home after you move in.
Meet Our Team
Our dedicated team is here to guide and support you through every step of the homebuying process—from your initial inquiry to the completion of your home’s construction and well beyond! Trust and kindness are the cornerstones of any successful relationship, especially when it involves a major life decision like buying a home. Our Internet Sales Team and our on-site New Home Consultants are committed to putting your needs first. They’re here to answer all your questions and help you find the perfect location, community, and floorplan for your new home. Our sales professionals are passionate about what they do and have been thoroughly trained to provide you with the best possible service. The construction of your home involves many critical steps, including foundation, framing, and drywall. Our Construction Managers oversee every aspect of the building process and serve as your primary point of contact for any questions, along with all the updates you’ll received from your personalized new home portal on the Journey app. You’ll even have a New Home Orientation prior to closing, where your Construction Manager will walk you through proper use and care of each component in your new home! If you finance your new M/I Home with our in-house lender, our Loan Specialist will be your go-to expert for securing the best financing options! They’ll guide you through the mortgage process, ensuring you get the most competitive rates and terms through M/I Financial, LLC. And because they work closely with each of the other teams who help with your home’s construction, each handoff is smooth, simple, and expedited. Our expert Selection Coordinators are dedicated to bringing your new home design vision to life, both inside and out. If you’re building a To-Be-Built home from the ground up, our coordinators will guide you through the selection process, helping you choose the perfect finishes and features to create beautiful, personalized living spaces for you and your family. For Quick Move-In homes, our coordinators have thoughtfully curated a range of design packages, making the selection process effortless and enjoyable. Imagine the excitement of closing day, perfectly orchestrated by our Closing Coordinator. They’ll help you set up the day, time, and location, ensuring all the final details are sorted out for a smooth and stress-free experience. This way, you can focus entirely on moving into your new home. Customer Care and Warranty go hand in hand. Your warranty is for your home. Customer Care is for you. It’s not just a department, but a commitment—one that doesn’t end when you close on your new home. Your Customer Care Manager is dedicated to providing ongoing support for any warranty issues, repairs, maintenance, or other concerns that may arise after you move in. They are here to ensure that your home remains a source of joy and comfort for years to come!
Who You'll Work With
Internet Sales Manager and New Home Consultant
Construction Manager
Loan Specialist
Selection Coordinator
Closing Coordinator
Customer Care
