Articles in customer service

Say Hello to Our Customer Care Team

June 23, 2021

Meet some of the M/I Homes Customer Care staff and learn what kind of customer service you can expect for your new home with us. Read More »

What Home Means to Our Customer Care Department

March 26, 2021

Read what our Customer Care Managers want you to know about the new home buying experience with M/I Homes. We aim to provide a Better customer service experience! Read More »

Happy Homeowners: What Is It Like to Build With M/I Homes...Twice?

November 17, 2020

If you're new to new construction, or just new to M/I Homes, you've probably wondered what it's like to build with us—but have you ever wondered if an M/I homeowner has built with us twice? Now's your chance to read about that very experience! Read More »

M/I Homes Provides Communication Options for Customers’ Comfort and Convenience

August 25, 2020

Part of how we care about you and your new home is making ourselves available for whichever method of contact is best for you as you get settled into your new home. Read how! Read More »

Top 10 FAQs from Our Homeowners

August 17, 2020

You're buying a new home. You have questions. But where can you find the answers? Here are the top 10 questions I hear from customers, and my answers to each! Read More »

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